Order Tracking
Customers get real-time order updates without waiting for an agent.
Integrated with Shopify, WooCommerce & BigCommerce
AI support that knows your store inside out
Resolve 80% of customer queries instantly. Order tracking, returns, product recommendations — all on autopilot.
U
Where's my order #4821? It was supposed to arrive yesterday
C
Order #4821 Status
Your order shipped via Royal Mail (tracking: RM4821GB). It's currently at your local depot and scheduled for delivery today by 5pm. I've also applied a 10% discount code SORRY10 to your account for the delay.
Trusted by 10,000+ stores
Shopify
WooCommerce
BigCommerce
Klaviyo
Gorgias
Zendesk
Everything you need for e-commerce support
From order tracking to smart returns, CartBot handles it all so your team doesn't have to.
Smart Returns
Automate return eligibility checks and generate labels instantly.
Product Recommendations
AI suggests products based on browsing history and past purchases.
Multi-Channel
Deploy on your store, Instagram DMs, WhatsApp, and email simultaneously.
Handoff to Humans
Seamlessly escalate complex issues to your team with full context.
Analytics Dashboard
Track resolution rates, CSAT scores, and cost savings in real-time.
Start in seconds
No setup headaches. Connect your store and go live in minutes.
1
Connect your store
One-click integration, no code needed
2
CartBot learns your store
Syncs products, policies, and orders
3
Go live
Resolve tickets on autopilot
Simple pricing
Start free. Upgrade as your store grows.
Starter
Free
Forever free. No credit card required.
Get Started Free- 100 conversations / month
- 1 store
- Basic analytics
- Email support
Most Popular
Growth
£39
/ mo
Billed monthly. Cancel anytime.
Start Free Trial- 2,000 conversations / month
- 3 stores
- Product recommendations
- Multi-channel support
- Priority support
Scale
£99
/ mo
Billed monthly. Cancel anytime.
Start Free Trial- Unlimited conversations
- Unlimited stores
- Custom training
- API access
Loved by stores everywhere
"CartBot handles 78% of our tickets now. Our support team focuses on what matters."
EC
Emma Clarke
Head of CX, LuxeHome
"Setup took 15 minutes. It already knew our return policy."
RP
Raj Patel
Founder, UrbanGear
"Our CSAT went from 3.8 to 4.6 in the first month."
SD
Sophie Dubois
Operations Manager, PetBox
FAQ
It syncs your product catalog, order data, and policies automatically. No manual training required.
Shopify, WooCommerce, BigCommerce, and any store with our API.
Yes, CartBot hands off seamlessly with full conversation context so your agents never start from scratch.
Most stores are live within 15 minutes. Just connect your platform and CartBot does the rest.
35+ languages out of the box. CartBot automatically detects and responds in your customer's language.